Hello, I am new here and to smartlist, please excuse the newbie questions.
I just signed on with a new provider that has SmartList installed. Unfortunately they provide no technical support with the list software, and the FAQ isnt quite clear to me. I hope someone can answer my few questions.
I am trying to customize the rc.custom file. But it doesnt seem to be doing anything when done. Specifically I am trying to change the reply-to to go back to the list, instead of the individual. No matter what I try, it doesnt seem to work. Ive uncommented the line and tried using
reply_to = "Reply-To: $listaddr"
And it doesnt seem to do anything. Ive changed both the rc.custom file, the rc.init file and nothing seems to be changing. (Im under the impression rc.custom is supposed to override the rc.init file per list. But since I have only one list at the moment, I figured I could try and change both..) ??
I also noticed there are two directories where my mailing list is located. One is called "mailinglist" and the other is "mailinglist-d". What is the difference?
I should note that I dont have the ability to telnet in and use utilities like "delink". Is this important since I am only creating one mailing list at this time?
Thank you
Rick