Quote from Charlie: And in my humble opinion, newbies should NOT be using SmartList directly, anyway. As the reseller, you set up the lists, maintain the server, and then allow your users to use emailed X-Commands to manage their lists. That way, they can't screw anything up (not even their own list);
Of course, this would mean _you_ would need to learn SmartList, but then you should, anyway ----------------------------------------------------------------------
*IF* I had access to the installed software, I would certainly make the effort. I have to use it as an end user as well:o( And yes, I did read the manual file, but again, without seeing the actual source it's difficult to grasp (as well as pointless if I can't alter it anyway). I would love to support my customers that way, but there is a limit to what the x-commands do (very little in fact!). With the ease of eGroups, they've all been spoiled...I'd be here all day configuring and re-configuring their lists at every whim.... I'd rather provide them the means / teach them to do it themselves. There's nothing really irrepairable that can't be fixed by starting over with a new list if they do happen to screw anything up. Now if they had access to the source that would be a different story...
I am trying to create a perl script to make it easy for the newbies... They complete a form with their desired config options, and it spews back the text for them to copy and paste /save as their rc.custom file. However, there are some things that require work outside the rc.custom file. Until I have time to get this all finished and write my own user's manual, I would like to be able to direct them to resources elsewhere in the meantime.
Thanks for your response.
Jo