Morning, folks...
(*sigh*) I'm catching grief for the multipart/digest MIME type again, apparently from someone with Outlook 2000 who either doesn't know how to configure it, or doesn't know it's damaged in not allowing him to see the messages the way he wants.
Anyway, I removed this guy from the digest version of the list he was complaining about, which solves my problem with this guy, but I need a little supporting ammunition for the future when this happens again and someone ELSE whines that I should be sending the digested version of the list in plain text.
Can anyone point me to an RFC or document that defines the multipart/digest MIME type (I did a search, but can't seem to find any)? Does anyone have instructions for the various Microsoft packages (the problem children are almost universally using OE or Outlook, since apparently the others, like the Eudora I use, have no problem setting a little checkbox to receive MIME digests as attachments, or not) to have them not explode a digest? Any advice on information I should put in a form letter when I get these annoying complaints from users?
Yeah, I'm a little tired and cranky, and so apologize for the tone, and would appreciate any list-admin advice on how to deal with these folks, who can be even more self-assuredly obnoxious than those who want me to munge my Reply-To. ;)
Charlie