** Reply to message from 'o-Dzin Tridral uyu1qau02@sneakemail.com on Fri, 11 Feb 2005 15:46:28 +0000

Dear all,

I would appreciate any help in finding the best places to look when there are complaints about people missing messages on lists that I manage.

I've turned on verbose logging on one of the lists, but there's no sign of it being unable to send messages to any of the people. I've sent a test message and asked people to reply to me if they receive it, so that I can get some idea of who isn't getting messages.

The problem addresses seem to vary, judging by what people are saying

• they receive some messages but not others.

Any clues gratefully received.

Many thanks,

'-Dzin Tridral

Your description isn't quite complete, in that you haven't said whether or not your list *ever* receives a bounce message. If you get such messages from some addresses (for example, when a subscriber has changed his address and the old one is no longer valid), then it would seem clear that the problem is at the receiving end somewhere. And if some addressees receive some of your messages but not others, and you don't get bounces from the failures, that would seem to point the finger at their ISP(s).

If you never get bounce messages, no matter what the reason for non-delivery, you need to look into your configuration files to see where is the misconfiguration, just as the administrator of this list ought to take a look and find out why it is configured so that Replying to its messages would send one's response to the sender of the original message, rather than to the list.