Hello All,
I have spent most of the night trying to troubleshoot a server with Smartlist installed. Everything seems to work as it is supposed to, as I have dealt with Smartlist previously. However, there is one feature that does not seem to be working the way it was intended.
When you submit a new subscription via the website, all is well. When you submit a new subscription via email, the copy comes on through to the maintainer, and the email is logged in the Log file, however, the email address never gets added to the Dist list.
I have gone through the rc. files, all of them and compared them also to the original rc. files from another server all together. Every single dotted I and crossed T seems to be in place.
I do not know where to turn next. Does anyone have any sugestions?
Bill Platt mailto:admin@WindstormComputing.com
At 6:58 AM -0400 8/27/00, Bill Platt is rumored to have typed:
When you submit a new subscription via email, the copy comes on through to the maintainer, and the email is logged in the Log file, however, the email address never gets added to the Dist list.
What does the X-Diagnostic: header field on the copy of the request forwarded to the maintainer tell you?
Charlie
Charlie Summers wrote:
At 6:58 AM -0400 8/27/00, Bill Platt is rumored to have typed:
When you submit a new subscription via email, the copy comes on through to the maintainer, and the email is logged in the Log file, however, the email address never gets added to the Dist list.
What does the X-Diagnostic: header field on the copy of the request forwarded to the maintainer tell you?
Charlie
Charlie,
Thanks for your response. I see what you mean, but I am not sure how to interpret it. Here it is:
Mail coming from a daemon, ignored
I sent it through my Netscape mail. Granted my main POP address is bplatt@poncacity.net, and the address I was subbing on was admin@windstormcomputing.com
Are the two items related?
Thank you so much for your help.
Bill Platt
At 11:24 PM -0400 8/27/00, Bill Platt is rumored to have typed:
I sent it through my Netscape mail. Granted my main POP address is bplatt@poncacity.net, and the address I was subbing on was admin@windstormcomputing.com
Are the two items related?
Oh, yeah. X-Diagnostic: headers are your friend, and will tell you what SmartList is up to most of the time. (He, he...sometimes they are not _exactly_ specific, but they are always an indicator. In this case, however, they point us almost directly to the problem.)
There is a macro in procmail named FROM_DAEMON, which is expanded to:
`(^(Precedence:.*(junk|bulk|list)| (((Resent-)?(From|Sender)|X-Envelope-From):|>?From ) (.*[^(.%@a-z0-9])?(Post(ma?(st(e?r)?|n)|office)| (send)?Mail(er)?|daemon |mmdf|root|n?uucp|smtp|response| LISTSERV|owner|request|bounce|serv(ices?|er)|Admin(istrator)?) ([^).!:a-z0-9].*)?$[^>]))'
Notice that an admin@ address will match that expression...SmartList, because rc.request is scoring on FROM_DAEMON, will assume the mail is being sent by a mailer daemon, and will ignore it. At the same time, it sends a copy of the original message to the list maintainer with a X-Diagnostic: header field added to tell the maintainer what it's done.
Try subscribing the address dude@windstormcomputing.com instead, and check to see what happens. Again, check not only what SmartList sends to dude, but check the X-Diagnostic: header field(s) in the mail the maintainer gets after the transaction.
Charlie
smartlist@lists.rwth-aachen.de
-
Bill Platt -
Bill Platt -
Charlie Summers