Gregory Malsack <gmalsack@data-direct.com> writes:

I just started using smartlist. I have the smart list setup with the address support@data-direct.com. That address is supposed to receive backup and ups notifications from our customers and send them to the techs in our office. However, I noticed that the backup and ups e-mails are considered daemons and just get dropped into the request file. How can I modify the support list config to allow submissions from these daemons?

To quote the rc.custom file: #daemon_bias='100^0 ^From:.*daemon@ok' # You could set "daemon_bias" to # positively discriminate some # mail address not to be from a daemon. Either with a regexp as demonstrated # or with more complicated recipes that simply set it to '100^0' or nothing. So, you'll want the line: daemon_bias='100^0 ^From:.*support@data-direct\.com' in your rc.custom file. Philip Guenther