It's not really a smartlist issue, but more of an administrative issue. I seem to get the occasional user that subscribes under one address, but then forwards the list emails from that address to another. Unfortunately the address that message gets forwarded to gets full or disabled and the servers that handle the bounce loose the original headers along the way. This makes it hard to for the smartlist to unsub an address that it does not have. Sometimes I can find some clue in the header that lets me figure out the correct address to do it manually, but I've seem to have gotten a bounce that has little info. Does anyone have suggestion for tracking down the `pop` box that is forwarding the email?
At 10:48 AM -0500 1/18/02, Mike Goins is rumored to have typed:
Does anyone have suggestion for tracking down the `pop` box that is forwarding the email?
Welcome to the need for the subscription "probe." You'll need to send a message out to the entire list (or at least a subset) to probe for the correct address that is bouncing. There are various scripts out there you can use to send your probe, or you can write a simple one yourself. Just make sure there's info in the Subject: header field _and_ the body to give yourself a better chance of figuring out what address went dead. Charlie (who nominates this for a FAQ...)
Could any1 plz tell me what should i do if i couldn't remember the lists password and i want to unsubscribe? Thanx, Timo Puronen <timo@sisalik.ee>
participants (3)
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Charlie Summers -
Mike Goins -
Timo Puronen