This (my post below) I finally found an answer to in the archives, but now I have a new question: If I'm including the Approved: me@mydomain.com in the first line of the body (for a moderated list), does it only work if I'm sending email in plain text? Do we need to send out ALL our list emails plain text? I think one of the moderators uses AOL set to HTML email. Thanks! Lisa ----- Original Message ----- From: "Lisa D. Wagner" <ldwagner@dialupnet.com> To: <smartlist@lists.RWTH-Aachen.DE> Sent: Thursday, September 06, 2001 1:41 AM Subject: emails not distributing to dist list (newbie!) : No idea what kind of information I need to provide. SmartList came with our hosting : package, along with a web-based interface for basic X-commands (subscribe, view dist list, : change to moderated list/newsletter, etc.). The files I have access to (rc.custom, dist, : etc.) seem fairly straightforward, so I'm at a loss as to what/where the problem would be. : I've read the SmartList manual and FAQ, but... : : I've set up the list to be moderated, but emails from both the list maintainer and : myself - listed in both the 'accept' file and the 'moderators' file - are only : distributing to us... not the distribution list. The only thing I've read in the FAQ : (http://www.hardlink.com/Support/Smartlist/) that sounds like a possible problem is: : : "From then on all mail that does not contain an "Approved: : the_address_of_one_of_the_moderators" field is forwarded to all the moderators. : One of the moderators should then resend the mail to the list after adding an "Approved: : his_own_address" field to the header ..." : : I think we're both using either Outlook Express or MS Outlook to send the emails. Could : that be the problem? : : At a total loss... any help is greatly appreciated! : : Thanks! : Lisa Wagner : ldwagner@dialupnet.com :