Jelmer; First off, a "unix expert" should know better than to quote an _entire_ message to the mailing list when replying. Please edit your quotations for context, to save bandwidth and space in mailboxes. At 11:11 AM -0400 10/3/00, Jelmer Jellema is rumored to have typed:
I do not think it was right of you to name my provider etc. in your message.
This is hardly "secret" information; anyone who knows how to do a "whois spininhetweb.com@whois.dotster.com" (or "whois -h whois.dotster.com spininhetweb.com" depending on the implimentation) can easily find it. It's _designed_ to be easy to find. It's like having a listing in the telephone directory - it's public information. Get over it. Feel free to research who my provider is. (HINT: Since I'm providing my own DNS, you'll need to check the ARIN database for my upstream.)
They will realy like it that you named them.
I doubt they'll care one way or another, frankly.
If you forward all mails from people who use the list at an ISP to that ISP will have the following consequences:
First off, I specifically said the users shouldn't be punished. What you seem to be missing (assuming you have been on the list for a while; if you haven't, you probably shouldn't be chiming in on this topic) is the number of people over the last few weeks who have asked questions prefaced by, "My ISP supplies the software but doesn't support it." These ISPs (actually IPPs) are specifically shifting their support costs to those of us who do this out of the goodness of our hearts. The point I am trying to make, and I think Werner is as well (although I do not claim to speak for him), is if they (the IPPs in question) keep this crap up, those of us who know SmartList far better than those users (and apparently you, as well, based on the level of your question) will stop replying since our time is valuable as well. I don't mind helping other people. On the other hand I have no intention of acting as an unpaid support person for some mom-and-pop IPP who wants to advertise "Mailing List Server Software!" as one of the benefits of signing up to their service, then refuses to support it, instead sending the users to those of us on this list.
So please: I just asked a question I need a solution to. What do you care if I'm at my own box or if i'm hiring the space?
I don't. I _do_ care if your IPP is providing the software, and then telling you you have to ask US for help since they won't help you. You may not like it much, but that's just plain wrong. (To directly reference the question you asked, you didn't supply nearly enough information for us to even hazzard a guess at a solution. What is listed in the log? Did you set "VERBOSE=yes" in rc.custom and then run a bounce to see what additional information you could receive in the log? Did you check the out-bound email to see where the bounce would go in the first place? Since there's no bounces/ directory, it doesn't sound like flist is even getting the mail, or at least not sending it to rc.request, which implies the problem is outside SmartList, but you can easily verify that hypothesis by checking the log file and supplying us at least that much information.)
I guess you will now try to figure out my social security number as well
(*sigh*) Why would I attempt such a thing? There's a difference between public information and private information. Your provider is public information which you cannot (and SHOULD NOT) obfuscate. Deal with it and move on, huh?
NO provider told me to look here. I had a hard time finding it myself. Since i'm not welcome, I will unsubscribe in a while, read the archives and feel unwelcome to respond.
You are, of course, welcomed to take my comments personally if you choose. Considering I was replying to Werner and not to you, about a number of posts over the past few months and not yours specifically, it would probably be a mistake. But I can't much stop you from sulking if that's your choice. And I say again, the problem isn't the poor users who come here thinking SmartList was designed for use by people who have never used un*x before, the problem is the IPPs who have recently begun to install the thing and then shift their support costs onto this list. I have _never_ complained about the users, and have helped many more than my share. (Go ahead...ask around. I may be a curmudgeon, but I'm a helpful one. On the other hand, the only posts I can find from you seem to be today's. Of course, I only went back in my archives to January of this year, so you might have posted helpful replies before that.) At 11:13 AM -0400 10/3/00, Jelmer Jellema is rumored to have typed:
BTW. As I got it right, this control panel thing is quite expensive. You have to rent it. It sucks, but so does the smartlist docs so it helps to use it first, and then go ahead and vi the rest.
If you are a "unix expert," why use the "control panel" at all? Good grief, it's simple enough to do everything you need to do without it using X-Commands. (And the docs do not "suck;" they should be easily understandable by any "unix expert" with a passing familiarity with the workings of email. Not being a self-proclamed expert, and only an old programmer with asperations of guru-hood, though, I wouldn't know.) Charlie